It has been a while that some quote got me thinking, my brother in law said to me "the only constant is the human behaviour". Well it is an oxymoron statement, when we keep on saying in the corporate that the only constant is change...we never realise that whatever the circumstances...wherever in the world we are...whatever we might be doing or going through...humans react the same way to similar situations.
The human beings behave in the same way to the stimuli thrown their way...if you are sad you cry...if your boss shouted at you...you will be sad...if your boss praised you...you will be happy. Certain things remain in front of us and we never notice. It is perhaps the same with humans. Since we interact and are with each other so much that we never realise who we are, what motivates us and what will be our behaviour. Our brain keeps on labeling people and categorising them: teachers, politicians, doctors, indians, americans, europeans, african etc...we remain humans and we react the same way to same stimuli.
So what is the point...the point being that in corporates we need to pay more attention to humans than to anything else since in the changing circumstances we still know how can we get them to give their best since their behaviour is predictable. The only thing which is predictable in an unpredictbale world. The Manager has to play a far stronger role in understanding his team, their behaviour and whole being rather than the person who has come to work for you. This person comes with connections and these connections do not leave him...since he is physically in office does not mean he is not worried about his family.... is not thinking about the evening program with his friends etc. If a manager knows people...he knows work...he knows productivity...he knows the key to the workplace. Many organisations and managers are not able to understand this reality and hence keep on grappling with issues which are superfacial and not able to go deep ever.
Even in the best of B schools they do not teach; how to handle humans, they do teach organisation behaviour, psycholgy etc but they never teach how to handle human beings, their emotions, their motivations, their moods and keep them engaged. Most of us learn by experience and is it not sad? Understanding humans is a learnable skill and we should strive to provide the same on the job/ in MBA or other places.
It makes imminent sense to learn to deal with the only constant when everything else is changing fast.
Isn' it?
The human beings behave in the same way to the stimuli thrown their way...if you are sad you cry...if your boss shouted at you...you will be sad...if your boss praised you...you will be happy. Certain things remain in front of us and we never notice. It is perhaps the same with humans. Since we interact and are with each other so much that we never realise who we are, what motivates us and what will be our behaviour. Our brain keeps on labeling people and categorising them: teachers, politicians, doctors, indians, americans, europeans, african etc...we remain humans and we react the same way to same stimuli.
So what is the point...the point being that in corporates we need to pay more attention to humans than to anything else since in the changing circumstances we still know how can we get them to give their best since their behaviour is predictable. The only thing which is predictable in an unpredictbale world. The Manager has to play a far stronger role in understanding his team, their behaviour and whole being rather than the person who has come to work for you. This person comes with connections and these connections do not leave him...since he is physically in office does not mean he is not worried about his family.... is not thinking about the evening program with his friends etc. If a manager knows people...he knows work...he knows productivity...he knows the key to the workplace. Many organisations and managers are not able to understand this reality and hence keep on grappling with issues which are superfacial and not able to go deep ever.
Even in the best of B schools they do not teach; how to handle humans, they do teach organisation behaviour, psycholgy etc but they never teach how to handle human beings, their emotions, their motivations, their moods and keep them engaged. Most of us learn by experience and is it not sad? Understanding humans is a learnable skill and we should strive to provide the same on the job/ in MBA or other places.
It makes imminent sense to learn to deal with the only constant when everything else is changing fast.
Isn' it?
